Insurance and Finance Options
We make it simple…
At ProCare Physical Therapy we want to make sure that you get the care you need. If you have insurance coverage we will accept it. If you don’t, we will work with you, it’s as simple as that.
We contact your insurance carrier prior to your first visit to determine your coverage. We’ll sit down with you before your care begins and review your therapy benefits. We will help you understand your insurance coverage and your personal responsibility so there are no surprises.
Know Your Options
Preparing for your visit - Your first visit will include an evaluation by the physical therapist who will perform an examination to identify current and potential problems. Based on the results of the examination, and considering your specific goals, your physical therapist will design a plan of care to include specific interventions and will propose a timetable to achieve these goals and optimize your movement and function.
Your physical therapist will likely provide you with instructions to perform exercises at home to facilitate your recovery. You should feel comfortable asking your physical therapist any questions regarding your course of care, including specifics regarding interventions and expectations.
Know What to Expect
Your initial visit will be centered around a formal evaluation that will identify your current limitations. Together, you and your therapist will then establish a plan and get you started on your road to recovery.
Prepare for Your Visit
In order to make your therapy experience be as comfortable as possible, here is a list that will leave you feeling prepared for your initial visit
- Write down any symptoms you've been having and the duration of each symptom. If you have more than one symptom, begin with the one that is the most bothersome to you.
- Make specific notes about your symptoms. For example, is your pain or other symptom:
- Better or worse with certain activities or movements or with certain positions, such as sitting or standing?
- More noticeable at certain times of day?
- Relieved or made worse by resting?
- Write down key information about your medical history, even if it seems unrelated to the condition for which you are seeing the physical therapist.
- Make a list of all medications: This would include: prescription over-the-counter medications, vitamins, and supplements that you are taking.
- Make a note of any important personal information, including recent stressful events in your life.
- Make a list of any questions that you might have. We want you to have a chance to ask the questions that are most important to you.
- Consider taking a family member or trusted friend along to help you remember details from your own health history and to take notes about what is discussed during your visit.
- Make sure you can see and hear as well as possible. If you wear glasses, take them with you. If you use a hearing aid, make certain that it is working well, and wear it. Tell your physical therapist and clinic staff if you have a hard time seeing or hearing. For example, you may want to say, "I have difficulty hearing. It's helpful to me when you speak slowly."
- If available, bring any lab or diagnostic reports from other health care professionalswho have treated you for your current condition.
- Bring a list of the names of your physician and other health care professionals that you would like your physical therapist to contact regarding your evaluation and your progress.
- Physical therapy is a movement based treatment approach. Wear comfortable, loose-fitting clothing that allows you to gently exercise. Make sure that your therapist can easily access your problem area.
How do I arrange an appointment?
Hours are by appointment and vary from clinic to clinic. Please see our locations page to select the clinic nearest to you. After that, just pick up the phone and our Patient Care Coordinator will work with you to get your first appointment scheduled.
What should I bring with me?
First, bring the prescription your physician gave you for physical therapy. Also, bring any pertinent x-rays or other test results that your doctor may have given you. If you wear a brace or prosthesis, you should also bring it. If you are being seen for a low back or leg injury, bring a pair of loose-fitting shorts.
What if I have more questions?
Don't hesitate to ask your therapist any questions about your treatment. We want you to understand what is happening so that you can learn how to help yourself. If you are unsure of your therapist's instructions or your home exercise program, please call and discuss your concerns.
What if I have to cancel an appointment?
Simply call the office where the appointment is scheduled and notify the Patient Care Coordinator. Please be prepared to reschedule your appointment so that we can provide you with the quality of care that your doctor has prescribed.
What about insurance?
ProCare is a participating provider with Medicare and most other medical insurance plans. We also accept Worker's Compensation and Auto Accident medical coverage’s. Simply call our office and provide your insurance information. We will verify your benefits before your first visit and will discuss them with you before any treatment begins.
What else do I need to know?
Just this: to a large extent, the speed and quality of your recovery depends on you! You are a partner in the treatment plan formed by your therapist and your physician and with hard work and perseverance you will achieve the best possible outcome.