How do I arrange an appointment?
Hours are by appointment and vary from clinic to clinic.  Please see our locations page to select the clinic nearest to you.

What should I bring with me?
Please bring your prescriptions and any notes or reports from your doctor that describes your condition. Also, bring any x-rays or other test results that your doctor may have given you. If you wear a brace or prosthesis, you should bring it also. If you are being seen for a low back or lower extremity problem, bringing a pair of loose-fitting shorts; it makes things are a lot easier for us and better preserves your modesty than one of those floppy gowns!

What about emergencies?
If you believe you have re-injured yourself, or if another medical emergency arises, you should contact your regular physician.

What if I have more questions?
Don't hesitate to ask your therapist any questions about your treatment. We want you to understand what is happening so that you can learn how to help yourself. If you are unsure of your therapist's instructions or your home exercise program, please call and discuss your concerns.

What about my regular doctor?
We do not replace your regular physician. You should continue to consult with him or her for all your medial needs. During your physical therapy treatment, we will communicate frequently with your physician and provide him or her with copies of your evaluation, progress reports, and discharge summary.

What if I have to cancel an appointment?
Simply call the office where the appointment is scheduled and notify the receptionist. Please be prepared to reschedule your appointment so that we can provide you with the quality of care that your doctor has prescribed.
 
What about insurance?
ProCare PT is a participating provider with Medicare and most other medical insurance plans. We also accept Worker's Compensation and auto accident medical coverage’s. Please be prepared to give our receptionist your insurance information; we will verify your coverage with your insurance carrier and if there are any questions, we will let you know.

How do I pay my portion of the bill?
We will discuss payment with you during your first visit. Co-payments for each visit should be paid during the appointment. We will file any necessary insurance claims and let you know if any additional payment is required.

What else do I need to know?
Just this: to a large extent, the speed and quality of your recovery depends on you! You are a partner in the treatment plan formed by your therapist and your physician and with hard work and perseverance you will achieve the best possible outcome.